Contributors

Re: Manage Product Recall

> Thank you  @Francesco Foresti [1]  .  I know this module. I have not thought

> about it for this use case.  I will look into it.

add
https://github.com/OCA/server-backend/tree/14.0/server_action_navigate
(very underappreciated module imho)
on top of it that allows you to switch from a selection of SOLs to the 
partners of the orders in question, and from there you can do all the Odoo 
partner goodness re messaging/tagging/etc


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by Holger Brunn - 04:35 - 15 Oct 2024

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Reference

Manage Product Recall

Hello!

I was wondering if there is a way (in standard Odoo or with OCA modules) to manage products recall.

The use case is the following :

I produce and sell food products tracked by lot.

I notice that a lot has a problem and we need to contact all customers that have this product for a recall.

So I need to be able to :

- Identify the customers who have bought this lot of this product.

- Identify the quantity sold to the customer

I know that I can access some information such as the SO linked to a lot but in this case, I cannot access easily the quantity sold so I would need to go over each Sales Orde to find the information.

I can see the quantity in the Product Moves smart button in the product form but if I want to have the customer information, I would need to export the info.

Note that in this case, we use Odoo community V14.

Thank you in advance for your help!